Draft under review · Not yet in effect. Full business registration details and the formal policy are pending confirmation; do not treat this draft as final purchase terms.
1. Policy Status
A formal refund and cancellation policy has not yet been published. Refund eligibility, request deadlines, treatment of unused credit and consumed usage, fees and processing times are still to be confirmed. This page does not constitute a no-refund policy.
2. Billing Issues
In case of duplicate charges, credit not received or billing errors, keep the order number, date, amount and currency. Do not send full card numbers, security codes, passwords or API keys. For billing issues, contact info@berserkapi.com.
3. Cancellation and Statutory Rights
Stopping API calls only stops new requests; it does not automatically cancel subscriptions or refund balances. If automatic charges or subscriptions are offered, renewal and cancellation rules must be published before purchase. This draft does not limit applicable statutory rights.