Contact us

Start the conversation here.

Contact us to ask about integration, get account support or share suggestions.

Operating entity
glacier
Location
Mainland China
Contact email
info@berserkapi.com

Inquiries & support

Whether it's model selection and API integration, usage and account issues, billing refunds, privacy requests or product feedback, you can reach us by email.

Please briefly describe your needs or issue and, as relevant, include your use case, target model, expected usage, or related request IDs, error messages and order numbers so we can understand the situation.

Do not include passwords, API keys or full bank card details in your email. The email link opens your mail app. Support hours and response times have not yet been published.

Send email
GLACIER AI

Start with your needs.

Tell us which products interest you, your existing systems and your goals.

shenzhongchang@glacier.fit

Product scope, configuration and activation are subject to our discussion.