Wallet & Subscriptions

After signing in, click Wallet in the left navigation, or go to /wallet. The wallet page brings together balance statistics, online top-up, redemption codes, order history, subscription plans, your subscriptions and referral rewards.

View balance and usage

The wallet statistics area includes:

• Current balance: the internal quota available for model calls and other billed operations. It is not a cash balance.
• Total consumed: the quota the account has used historically.
• API requests: the number of API requests the account has made.

Note

What a call actually costs comes from the model’s unit price and the tokens it consumed, and prices vary widely between models. To see exactly what a specific call cost, open that record in the usage logs and read the billing breakdown.

Online top-up

The top-up area of the wallet shows the options currently available. Preset amounts, the minimum top-up and any discounts are whatever the page shows.

1. In the Top up area, choose one of the preset amounts or enter a custom amount.
2. Check the quota and the payable amount the system calculates.
3. Choose one of the payment methods the platform currently offers.
4. In the confirmation dialog, verify the quota, payable amount, discount and payment method.
5. Confirm to be redirected to the third-party payment page.
6. After paying, return to the wallet and wait for the order status and balance to update.

The payment methods available are whatever the top-up page shows, and each may have its own amount limits. If no payment method appears at all, contact support.

Caution

The balance does not arrive instantly: the payment provider has to confirm the order via callback, which usually takes under a minute.

If the money left your account but the balance did not change, do not pay again. Keep the order number and the payment receipt, wait a few minutes and refresh the order history. If it still has not arrived, contact support — paying twice creates two orders that need manual handling.

Redemption codes

The top-up area has a redemption code input box, which adds quota to your account directly.

1. Find the Redemption code input box in the top-up area.
2. Enter your redemption code.
3. Click Redeem, wait for the result message and refresh the balance.

Each code can be used successfully only once, and codes expire.

When redemption fails, the page deliberately does not distinguish between “already used”, “expired” and “does not exist”. First make sure the code was copied in full with no stray spaces or line breaks; if it looks correct and still fails, contact support with the code.

Subscription plans

Subscription plans live in the subscription area of the wallet page. They suit steady usage where you want a predictable monthly cost. When nothing is on sale, the subscription area is hidden.

A plan card includes:

Item	Description
Title and subtitle	The name and description of the plan.
Price	The amount required to buy the plan.
Validity	Configurable in years, months, days, hours or a custom duration in seconds.
Total quota	The subscription quota the plan includes. 0 means no total quota limit.
Quota reset	Configurable as no reset, daily, weekly, monthly or a custom cycle.
Purchase limit	Limits how many times one user can buy it. 0 means no limit.
Upgrade group	Some plans move your account to a higher group on purchase, which can change the models available to you or their prices.
Downgrade group	The group your account moves to when the subscription expires. When it is not set, you normally return to your pre-purchase group.

Note

“No total quota limit” only means the subscription itself sets no total quota cap. It does not mean unlimited calls. Requests are still subject to model, routing, group and billing rules.

Buying a subscription plan

1. Open the subscription area of the wallet page.
2. Pick a plan and review its validity, quota, reset cycle and purchase limit.
3. Choose one of the purchase methods shown.
4. Check the order details, then complete the balance deduction or the third-party payment.
5. For a third-party payment, return to the wallet and wait for the callback. Confirm the subscription is active after the status updates.

Different plans support different purchase methods — go by the buttons on the plan card. Some plans can be bought with your wallet balance, which deducts the corresponding quota from your current balance.

A greyed-out or failing purchase button usually means one of: you have reached your personal purchase limit for that plan, the plan has been withdrawn, or your balance is too low to pay with it.

Checking subscription status

The My subscriptions area shows the current subscription and past states. Common statuses are:

• Active: the subscription is in effect. The page shows the remaining days and end time, plus the next reset time when one is configured. For a limited-quota subscription it also shows the total, used and remaining quota and a usage progress bar.
• Expired: the subscription has ended and its quota can no longer be used.
• Cancelled: the subscription was cancelled or ended early. There is no self-service cancellation, so contact support if this state is unexpected.

When the quota reset time arrives, the used quota of a limited-quota subscription is cleared and a new quota cycle begins. If the next reset time would fall after the subscription end time, that reset is not scheduled.

When a subscription expires your account moves to the plan’s downgrade group, or back to the group you were in before the purchase if none is set. If you have other subscriptions still running, the group is resolved together with those and may not change at all.

Caution

There is no auto-renewal. Nothing is charged and nothing is extended when a subscription expires — you have to buy it again. If something you run depends on the quota, watch the remaining days under My subscriptions, or keep some wallet balance as a buffer so requests do not start failing the moment it lapses.

Choosing a billing preference

The wallet page lets you choose the order in which quota is deducted for a request. After saving the preference, the backend applies these rules:

Billing preference	Deduction rule
Subscription first	Deducts from an active subscription first. When subscription quota runs short, the wallet is used only if every active subscription allows falling back to it. With no active subscription, the wallet is used.
Wallet first	Deducts from the wallet first, then tries the subscription when the wallet balance runs short.
Subscription only	Uses only the subscription. With no active subscription, or when subscription quota runs short, the request fails and does not fall back to the wallet.
Wallet only	Uses only the wallet. When the balance runs short the request fails and the subscription is not used.

A plan’s “wallet overflow fallback” rule affects the result of Subscription first: if even one active subscription forbids the fallback, short subscription quota cannot switch to the wallet. With no active subscription, the page disables the Subscription first and Subscription only options.

Referral rewards

The referral reward area of the wallet page shows the referral link, pending rewards, cumulative historical rewards and the number of people referred. The referral code is embedded in the aff parameter of the link, which has this form:

current-site-address/sign-up?aff=<referral code>

How to use it:

1. Copy the referral link from the referral reward area.
2. Send the link to a new user who registers through it. Password registration and the parts of OAuth registration that use the state flow read the parameter. Standalone sign-in flows such as WeChat and Telegram do not.
3. Once the referral conditions are met, the reward is granted according to the rules.
4. The referrer’s reward lands in pending rewards first. Once it reaches the minimum transfer amount, click Transfer to balance to add it to the main balance.

The referred user’s reward goes straight into their account quota. The referrer’s reward lands in pending rewards and only becomes usable balance after you transfer it manually.

Note

Pending rewards do not move to your balance on their own, and they cannot be withdrawn as cash — they can only become account quota for calling models. Transfers can be partial, but cannot exceed the current pending reward.

A referral code only counts at the moment of registration: an already registered user earns nothing by using a referral link later, and an invalid code does not stop them registering normally.

Order history

Click Order history in the top right of the top-up card to see top-up and payment order records.

The page supports searching by order number and pagination, and shows the order number, creation time, payment method, top-up quota or amount, paid amount and order status. Only the last 30 days are available, and the search matches the order number only, so keep your own copy of anything older.

This list is primarily for top-up and payment orders and does not guarantee coverage of every subscription order.

Common limitations

Wallet and subscription features can be temporarily unavailable when:

• The top-up amount is below the minimum, or above the per-transaction cap of the payment method you picked.
• Your balance is too low, the plan has been withdrawn, or you reached your personal purchase limit.
• The payment callback has not arrived yet and the order is still processing.
• A payment method is under maintenance, in which case it is not shown on the top-up page at all.

Danger

If a payment succeeds but the order or balance does not update for a long time, keep the order number, payment receipt and time of payment and contact support. Do not pay again — a second payment creates a second order, and refunding it has to be done by hand, which takes longer.